Privacy Policy

TREATMENT RESPONSIBLE
The person responsible for the treatment is TWENTY FOUR SEVEN SOLUTIONS IBIZA SL, Calle Disseminats-Secc 01, Pol 0, 6867, 07830, Sant Josep de Sa Talaia (ILLES BALEARS).

Principles of privacy
From TWENTY FOUR SEVEN SOLUTIONS IBIZA SL we commit ourselves with you to work continuously to guarantee the privacy in the treatment of your personal data, and to offer you in every moment the most complete and clear information that we can. We encourage you to read this section carefully before providing us with your personal data.
If you are under fourteen years of age, please do not give us your details without your parents’ consent.
In this section we inform you how we treat the data of people who have a relationship with our organization. Starting with our principles:
– We do not ask for personal information, unless it is necessary to provide you with the services you require.
– We never share personal information with anyone except to comply with the law or with your express permission.
– We will never use your personal information for purposes other than those stated in this privacy policy.
– Your data will always be treated with an adequate level of protection in accordance with data protection legislation, and we will not subject them to automated decisions.

This privacy policy has been drafted taking into account the requirements of current data protection legislation:
– Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals (RGPD).
– Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal (LOPD).
– Royal Decree 1720/2007, of 21 December (RLOPD).

This privacy policy was drawn up on 25 May 2018. Due to the modification of treatment criteria, in order to facilitate its understanding or adapt it to current legislation, it is possible that we modify this privacy policy. We will update the date of the same one, so that you can verify its validity.

Treatments we perform

CONTACT TREATMENT
Purpose: To attend to your requests, requests or queries received from the web, by email or telephone. Respond to your request and follow up later.

Legitimation : Consent of the interested party.

Recipients : No data will be given to third parties.

Conservation period : We will keep your data for as long as is necessary to fulfil the purpose for which it was collected and to determine the possible responsibilities that could derive from this purpose and from the treatment of the data.

CUSTOMER TREATMENT
Purpose : Manage customer relations, billing and collection. Sending offers of similar or complementary products/services to those you have bought from us.

Legitimation : Contractual relationship and legitimate interest.

Recipients : Your data will be communicated to the competent Public Administrations in the cases provided for in the legislation in force, and for the purposes established by said legislation. We will only communicate them to third parties if they are essential for the provision of the service.

Conservation period : We will keep your data for an indefinite period of time after the end of the period required by law, or until you request their cancellation.

MARKETING TREATMENT
Purpose : To provide you with information about products and services that we believe may be of interest to you. In each commercial communication you will have the opportunity to oppose this treatment by unsubscribing.

Legitimation : Consent of the interested party.

Recipients : No data will be given to third parties.

Conservation period : We will keep your data for an indefinite period. We will cancel them if you request it, or if, after a certain number of emails, you do not take any action.

HRR TREATMENT
Purpose : To value the curriculum vitae that you facilitate to us to consider you in the processes of selection of personnel that we can realize.

Legitimation : Consent of the interested party.

Recipients : No data will be given to third parties.

Conservation period : We will keep your data for a period not exceeding 5 years.

YOUR RIGHTS
You have the right to ask us for a copy of your personal data, to rectify inaccurate data or to complete it if it is incomplete, or to delete it if it is no longer necessary for the purposes for which it was collected.

You also have the right to limit the processing of your personal data and to obtain your personal data in a structured and legible format.

You may object to the processing of your personal data in certain circumstances (in particular, when we do not have to process them to comply with a contractual or other legal requirement, or when the purpose of the processing is direct marketing).

Once you have given us your consent, you can withdraw it at any time. At that time we will stop processing your data or, where appropriate, we will stop doing so for that particular purpose. If you decide to withdraw your consent, this will not affect any processing that took place while your consent was in force.

These rights may be limited, for example if in order to comply with your request we have to disclose information about someone else, or if you ask us to delete certain records that we are required to maintain by a legal obligation or by a legitimate interest, such as the exercise of defensive claims. Or even where the right to freedom of expression and information should prevail.

You can contact us by any of the means indicated in the Responsible for Treatment section of this privacy policy, providing a copy of a document that proves your identity (usually the DNI).

Another of your rights is not to be the object of a decision based solely on automated processing, including the preparation of profiles that produce legal effects or affect you.

In the event of any infringement of your rights, such as, for example, failure to comply with your request, you have the right to file a complaint with the Data Protection Supervisory Authority. This can be your country’s (if you live outside Spain) or the Spanish Data Protection Agency (if you live in Spain).

Additional information

Treatment of your data outside the European Economic Area.
We may use the services of the following providers outside the European Economic Area, but under the Privacy Shield agreement, approved by the data protection authorities of the European Union.

GOOGLE: Cloud services and email. More information: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

MICROSOFT : Cloud services, communication via Skype and email. More information: https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK

AMAZON: Cloud services. More information: https://www.privacyshield.gov/participant?id=a2zt0000000TOWQAA4

DROPBOX : Cloud storage, synchronization and file sharing. More information: https://www.privacyshield.gov/participant?id=a2zt0000000GnCLAA0

MAILCHIMP : Management of e-mails. More information: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG

WHATSAPP : Instant messaging service and sending files. More information: https://www.privacyshield.gov/participant?id=a2zt0000000TSnwAAG

Links to third party websites.
Our website may, from time to time, contain links to other websites. It is your responsibility to ensure that you read the data protection policy and legal conditions that apply to each site.

Third party data.
If you provide us with the data of third parties, you assume the responsibility of informing them beforehand in accordance with article 14 of the RGPD.